Cal/OSHA Translation App Assists in Communications with Remote Workers

Cal/OSHA within the Department of Industrial Relations (DIR) has launched a pilot program to improve communication with workers throughout the state by utilizing an advanced interpretation app with the ability to instantly translate in over 200 languages and dialects.

“California is home to one of the world’s most diverse workforces, which drives the world’s fifth-largest economy,” said Cal/OSHA Chief Debra Lee. “By embracing this technology, we are committed to breaking down barriers and upholding the safety and rights of every employee, regardless of language or background.”  

The app is currently being used by Cal/OSHA’s Enforcement Division across the state, with a focus on industries like agriculture, where communication barriers are often experienced.  

The technology allows users to communicate seamlessly with individuals who speak different languages by providing live translations. Each person speaks into their device—whether it’s a smartphone, tablet or computer—and the app instantly translates the spoken words into the desired language. The text is displayed on-screen in real-time as the translation is read aloud, enabling an interactive conversation between parties who do not share a common language. This technology also allows for the integration of Cal/OSHA-specific terms to ensure that essential language and phrases are accurately translated.  

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The app is designed to complement and enhance existing live interpretation services, as well as support ongoing efforts to hire bilingual safety inspectors. Cal/OSHA will continuously monitor the tool’s impact and gather feedback from staff. Through ongoing evaluation, DIR aims to assess the effectiveness of this innovative interpretation app and consider its potential broader use within the organization.