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Case Study: From order to invoice completely paperless!
New system avoids the creation of any paperwork from the point of order through to invoice and greatly enhances both the customer experience and operational efficiency.
September 26, 2018
1 Min Read
Sponsored by AMCS
TJ Waste & Recycling serves both commercial and domestic customers with a range of waste collection, recycling and disposal solutions in the South East of the UK.
The company operates a fleet of 23 skip vehicles as well as a network of strategically located Materials Recovery Facilities equipped to recycle up to 100% of the waste received.
Through organic growth and acquisition, TJ Waste & Recycling has become one of the leading independent waste management providers in the region.
The company’s mission is to be the market leader of waste management services in its areas of operation. It seeks to achieve this by maintaining the highest level of service and safety quality standards, at market competitive prices.
The Challenge
TJ Waste undertook a research and development project to identify where the business could reduce paper based systems and processes in order to improve operational efficiency. They also recognised the opportunity to harness technology to enhance the customer experience in a sector where uptake had been relatively slow when compared to others.
The Solution & Results
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