Rehrig Pacific Partners with Openscreen to Revolutionize the Waste and Recycling Industry

Enhanced Cart Tracking: Openscreen's serialized QR Code technology enables Rehrig Pacific Customers to track waste and recycling carts more accurately, ensuring proper delivery, service and support.

Dynamic Content and Best Practices: Customer microsites provide custom, real-time information about their municipalities' waste and recycling programs. Municipal guides, instructions, and videos are digitally available and easily accessible to all residents, promoting best practices, transparency and accountability.

Digital Service Requests: Municipal waste and recycling services are often jointly supported by the city, haulers, vendors and 3rd party service providers. This creates multiple support streams and leaves residents guessing who to contact and how to contact them when they need help. Openscreen's solution eliminates this confusion by allowing residents to submit fully qualified service requests that are automatically triaged to the appropriate team. Inbound support calls, email submissions and service request reassignment are reduced or completely eliminated through self-resolution and digital service requests.

Operational Efficiency: The solution streamlines municipalities' and haulers' waste management processes, increasing self-resolution, reducing manual labor and minimizing errors, driving cost savings and improved service delivery.

No app to download or install and complementary by design: There is no app for residents to download or install. Simply use any mobile device's camera to scan and initiate a rich mobile experience. Openscreen's platform also integrates with existing systems used by Cities, Haulers and Vendors. The service requests and additional data collected through Openscreen's point of interaction microsites can easily be integrated into existing systems, ensuring the data is readily accessible to all stakeholders. Residents, Cities, Haulers and Vendors can also receive SMS & Email notifications upon service request submission.

Sustainability Impact: By engaging and educating residents, cross-contamination is dramatically reduced, improving recycling processes and reducing waste. The partnership aligns with both companies' commitment to sustainability and environmental responsibility.